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Privacy policy

Last updated: 1 November 2026

This policy explains what personal data AgroVision AI collects when you use our website and app, why we collect it, who we share it with, how long we keep it and the rights you have. We follow the Nigeria Data Protection Act 2023 (NDPA). In short: we collect only what we need to screen your leaf photos and keep your scan history, we do not sell your data, and you can delete it at any time.

1. Who we are

AgroVision AI (“we”, “us”) operates agrovisionai.com.ng and the AgroVision AI app, an image-based tomato leaf screening and education service for farmers in Nigeria. We are the data controller for the personal data described in this policy.

For any privacy question or request, email privacy@agrovisionai.com.ng.

2. Information we collect

CategoryWhat it includesWhere it comes from
Account detailsYour name, email address and password. Your password is never stored as written: we keep only a one-way, salted hash (Argon2) that cannot be turned back into the password.You, when you register
Profile details (optional)Phone number, state, farm name and farm size.You, at registration or on your profile page
Leaf photosThe photos you upload. Before storing a photo we re-save it, which removes hidden metadata such as GPS location and camera details.You, when you scan
Scan recordsThe crop you selected, any note you add, the analysis result, the model version used, and the date and time.You and our system
FeedbackYour rating of a result, the condition you think it is, and any comment.You, when you report a result
Contact messagesYour name, email address, subject and message.You, through the contact form
Technical dataSign-in session cookies; request identifiers, your user ID and timing information in our service logs; IP address, browser type and access times in our hosting providers' logs.Your device and our systems

We do not ask for your precise location, and we do not collect sensitive personal data such as health, religious or financial information. Please do not upload photos of people.

3. How we use your information and our legal basis

PurposeLegal basis under the NDPA
Creating and securing your account; signing you inPerformance of our agreement with you
Analysing your leaf photos, showing results and guidance, keeping your scan historyPerformance of our agreement with you
Storing optional profile detailsYour consent — you can remove these details at any time
Reviewing uncertain, failed or reported results to find and fix mistakesOur legitimate interest in providing an accurate, safe service
Preventing abuse, fraud and security incidents (for example rate limits and audit logs)Our legitimate interest in keeping the service secure, and legal obligations
Replying to messages you send usOur legitimate interest in responding to you, or steps you ask us to take
Complying with the law and responding to lawful requestsLegal obligation

We do not use your data for advertising, we do not sell it, and we do not build marketing profiles. We will only send you service messages (for example email confirmation and password reset).

4. How the AI screening works with your data

  • Your photo is analysed by a computer-vision model that runs on our own servers. It is not sent to third-party AI or chatbot services.
  • The result is a screening suggestion to support your own decisions. It is not an automated decision that has legal or similarly significant effects on you, and you are always free to ignore it or seek expert advice.
  • We do not currently use your photos to train or improve our models. If we want to do so in future, we will ask for your permission first, and you will be able to say no without losing access to the service.
  • Authorised members of our team may look at a photo to review an uncertain, failed or reported result. Every such view is recorded in an audit log.

5. Who we share it with

We share personal data only with:

  • Service providers who process it on our behalf: the cloud providers that host our website, application servers, database and photo storage, and the email provider we use to send password-reset emails. They may use your data only to provide their services to us, under written terms that require them to protect it.
  • Authorities, where the law requires us to, or where it is necessary to protect the rights, safety or property of our users or others.
  • A successor organisation, if AgroVision AI is reorganised, merged or sold. We will tell you before your data becomes subject to a different privacy policy.

We never sell your personal data or share it with advertisers or input suppliers.

6. International transfers

Some of our service providers store or process data on servers outside Nigeria. When that happens we rely on the safeguards permitted by the NDPA, such as contractual data protection terms with the provider, and we choose providers that apply strong security measures, including encryption in transit.

7. How long we keep it

DataHow long
Account and profile detailsUntil you delete your account
Leaf photos and scan recordsUntil you delete the scan or your account
Feedback on resultsUntil you delete the related scan or your account
Contact messagesUp to 24 months after we last reply, then deleted
Security and audit logsKept to protect the service; when you delete your account they no longer identify you by name or email
BackupsDeleted data is removed from backups as those backups expire on our provider's backup cycle

8. How we protect it

  • Encrypted connections (HTTPS) between your device and our services.
  • Photos are kept in private storage and shown only through links that expire after a few minutes, after checking you are allowed to see them.
  • Every request is checked so that you can only see your own scans; staff access requires an administrator account and is logged.
  • We limit how often scans and messages can be submitted, to prevent abuse.
  • Our logs never contain passwords, sign-in tokens or photo contents.

No system is completely secure. If a breach affects your personal data and is likely to put your rights at risk, we will notify you and the Nigeria Data Protection Commission as the law requires.

9. Your rights

Under the NDPA you have the right to:

  • be informed about how your data is used (this policy);
  • access the personal data we hold about you and receive a copy;
  • correct data that is inaccurate or incomplete;
  • have your data deleted;
  • restrict or object to our use of your data, including use based on our legitimate interests;
  • receive your data in a commonly used, machine-readable format (data portability);
  • withdraw consent at any time, without affecting earlier use; and
  • not be subject to a decision based solely on automated processing that significantly affects you.

You can do much of this yourself in the app:

  • edit or remove profile details on your Profile page;
  • delete any scan and its photo from your Scan history;
  • delete your whole account — profile, scans, photos and feedback — from Settings.

For anything else, email privacy@agrovisionai.com.ng. We may ask you to confirm your identity, and we will respond within 30 days. If you are not satisfied with our response, you may complain to the Nigeria Data Protection Commission (NDPC).

10. Cookies

We use only our own cookies needed to keep you signed in and protect your session: a short-lived session token, a token that renews it, and a marker that tells the website you are signed in. They cannot be read by scripts on the page, and they are removed when you sign out. We do not use advertising or analytics cookies, and we do not track you across other websites. Because these cookies are essential, the app cannot work without them; you can also clear them through your browser.

11. Children

AgroVision AI is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has created an account, contact us and we will delete it.

12. Changes to this policy

We may update this policy as the service changes. We will change the “last updated” date above and, for significant changes, tell you by email or in the app before they take effect.

13. Contact us

AgroVision AI
Email: privacy@agrovisionai.com.ng
General enquiries: hello@agrovisionai.com.ng
LinkedIn: AgroVision AI